About Us
Established in 2016 and headquartered in Arizona, TNA Global stands as a prominent force in the realm of technology and digital solutions. Our commitment to excellence is underlined by our specialization in franchises of all sizes, making us a leading provider of comprehensive services tailored to meet the unique needs of businesses across diverse industries.
Our Core Values
Resilience
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Integrity
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Teamwork
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Accountability
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Resilience • Integrity • Teamwork • Accountability •
TNA is a fully equipped inbound and outbound call center that specializes in sales, appointment setting, customer service, surveys, collections, tech support, back office operations, quality assurance, workforce management and more. Our team of experienced professionals is dedicated to providing the highest level of customer satisfaction and support.
Our Founding Principles:
TNA Global was founded on the principles of Resilience, Integrity, Teamwork, Accountability, and a passion for empowering businesses to thrive in the digital age. From our inception, we set out to redefine the landscape of call center solutions, placing a particular focus on franchises seeking a competitive edge.
Dedication to Excellence: At TNA Global, we are unwavering in our dedication to providing cutting-edge call center solutions. We understand that in today's fast-paced business environment, staying ahead of the competition requires not only adaptability but also innovative approaches to customer engagement and operational efficiency.
Franchise Specialization: Our expertise lies in understanding the intricacies of franchises of all sizes. We recognize the unique challenges faced by franchise businesses and have tailored our services to address these challenges effectively. TNA Global is not just a service provider; we are your strategic partners, committed to helping your franchise succeed and thrive.
Comprehensive Services for Business Success: From inbound and outbound calling to appointment scheduling, inside sales, customer service, lead management, email management, data entry, production/project scheduling, quality assurance, material ordering, to AR/AP follow-up – our comprehensive range of services is designed to optimize your operations, ensuring seamless business processes and exceptional service delivery.
Client-Centric Approach: TNA Global places a strong emphasis on a client-centric approach. We understand that each business is unique, and our team works closely with clients to tailor solutions that align with their specific goals and objectives. Your success is our priority, and we are committed to delivering services that contribute to your growth and prosperity.